Privacy policy
Effective Date: 10th DEC 2025
HOUSE OF JORAS (“we”, “our”, “us”) values your trust and is committed to protecting your personal information with the highest level of privacy, transparency, and security. This Privacy Policy explains how your data is collected, used, stored, and safeguarded when you interact with our website or make a purchase.
This policy aligns with Indian data protection requirements, including the Information Technology Act 2000, the SPDI Rules 2011, and the Consumer Protection E-Commerce Rules 2020, along with Shopify’s global standards.
Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect details such as your name, email address, phone number, and billing or shipping address. Payment information is processed securely through Shopify or trusted payment gateways like Razorpay or PayPal. We never store your card details.
Automatically Collected Data
Shopify collects certain technical information automatically, including your IP address, device type, browser details, pages viewed, session activity, approximate location, and cookies.
Optional Information
When you subscribe to newsletters, fill out forms, or interact with customer support, you may voluntarily provide additional information such as product preferences, feedback, or communication details.
How Your Information Is Used
Your information enables us to process orders, fulfill deliveries, provide updates, respond to inquiries, personalize your shopping experience, send exclusive promotions (only with your consent), improve website performance, and prevent fraudulent activity.
Everything we collect contributes to delivering a smooth and premium shopping experience.
Shopify’s Role in Data Management
House of Joras is powered by Shopify, which stores information on secure servers located in Canada or the United States. Shopify uses advanced security practices, including encryption, PCI-DSS compliant payment systems, and fraud-prevention tools. Shopify functions as a data processor, while we act as the data controller.
Sharing of Personal Information
We do not sell or misuse your personal data.
Information is shared only with trusted service providers essential for running our business, including Shopify, payment gateways, courier partners, marketing communication platforms, and analytics tools such as Google or Meta. All partners follow strict confidentiality and data protection procedures.
Cookies and Tracking Technologies
Cookies help personalize your experience on our website.
They remember your preferences, enhance site performance, support secure checkout, offer product suggestions, and enable relevant advertisements.
You may disable cookies anytime through your browser settings, although certain features may not function fully.
Data Protection and Security
We follow reasonable security practices as required under Indian law.
This includes SSL encryption, secure cloud storage, monitoring systems, access restrictions, and regular internal checks. While no system is absolutely impenetrable, we are fully committed to protecting your data with industry-best safeguards.
Your Rights as a User
You have the right to access your data, request changes to inaccurate information, ask for deletion of unnecessary data, withdraw consent for marketing, or inquire about how your information is being used.
To exercise any of these rights, contact us via email at [Insert Email].
Data Retention Practices
Information is retained only for as long as necessary to fulfil orders, meet legal obligations, maintain business records, or provide customer support. When data is no longer needed, it is securely removed from our systems.
Links to External Websites
Our website may contain links to third-party pages. We are not responsible for the privacy practices or content of external sites.
Children’s Privacy
We do not knowingly collect information from individuals under the age of eighteen.
Updates to This Policy
This Privacy Policy may be revised periodically to reflect changes in law, technology, or our business processes. The updated version will always be posted on this page with a revised date.
Contact Details
For any privacy queries, concerns, or requests.
please contact us at: HOUSE OF JORAS
Email: houseofjoras@gmail.com.